Questions of Service

• What kind of service is NMRI Cloud?

  NMRI Cloud provides users with advanced, user-friendly, and highly expandable cloud technology-based solutions as a platform aimed at accelerating open innovation in the maritime and oceanographic fields.

  Click below for details.

  What is NMRI Cloud?

• Do I need to pay for user registration?

  User registration is free, but registration of customers outside Japan requires examination and written contract. Please check User Resistration Page for details.

• How do I use this service?

  Follow the steps below to use the service.

  • 1. Click below to apply for user registration.

    New User Registration Page
  • 2. When you have received an email informing you that your registration is complete, log in to NMRI Cloud and access its functions.

• Supported Environment

  For PC use

  • Recommended OS: Windows 11
  • Recommended browsers:
    • Microsoft Edge (latest version)
    • Google Chrome (latest version)
    • Mozilla Firefox (latest version)

  For smartphone use*

  • Recommended OS: iOS 16 or later, Android 11 or later
  • Recommended browsers:
    • iOS: Safari / Google Chrome (latest versions)
    • Android: Google Chrome (latest version)

  * Only some apps are supported on smartphones.

  The system may not operate properly in environments other than those listed above.

• I would like to review “Terms of Use for the NMRI Cloud".

  You can check the Terms of Use via the link below.​

  Terms of Use for the NMRI Cloud（https://cloud.nmri.go.jp/portal/static/pdf/NMRI_cloud_terms_of_use_ja.pdf） (in Japanese)

• I would like to review "Terms of Use for Programs of OCTARVIA Project".

  You can check the Terms of Use via the link below.​

  Terms of Use for Programs of OCTARVIA Project（https://cloud.nmri.go.jp/portal/static/pdf/NMRI_cloud_terms_of_use_en.pdf）

Questions concerning user information

• I want to check my registration details.

  Log in to the Members page and check your registration details in My Account.

• I want to change my password.

  Log in to the Members page and change your password in My Account.

• I have forgotten my password.

  Click below to obtain a new password.

  If you have forgotten your password

• I want to change my email address.

  Log in to the Members page and change your email address in My Account.

• I have forgotten my registered email address.

  Send us your username and real name by email using the form on the Contact Us page.

• I want to withdraw my user registration.

  Send us your registered email address and intention to withdraw by email using the form on the Contact Us page.