Frequently Asked Questions (FAQ)
Questions of Service
Questions of Service
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What kind of service is NMRI Cloud?
NMRI Cloud provides users with advanced, user-friendly, and highly expandable cloud technology-based solutions as a platform aimed at accelerating open innovation in the maritime and oceanographic fields.
Click below for details.
What is NMRI Cloud? -
Do I need to pay for user registration?
User registration is free, but registration of customers outside Japan requires examination and written contract. Please check User Resistration Page for details.
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How do I use this service?
Follow the steps below to use the service.
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1. Click below to apply for user registration.
New User Registration Page - 2. When you have received an email informing you that your registration is complete, log in to NMRI Cloud and access its functions.
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Questions concerning user information
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I want to check my registration details.
Log in to the Members page and check your registration details in My Account.
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I want to change my password.
Log in to the Members page and change your password in My Account.
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I have forgotten my password.
Click below to obtain a new password.
If you have forgotten your password -
I want to change my email address.
Log in to the Members page and change your email address in My Account.
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I have forgotten my registered email address.
Send us your username and real name by email using the form on the Contact Us page.
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I want to withdraw my user registration.
Send us your registered email address and intention to withdraw by email using the form on the Contact Us page.